Get Found at the Top of Google & Turn Visitors into Loyal Customers
Coachella Valley • Palm Springs • Local Businesses
Local SEO Specialists & AI Receptionists for Busy Small Businesses
We help small businesses in the Coachella Valley Rank High, Engage & Grow in their local market by getting more calls, more bookings, and more reviews with simple Local SEO strategies, smart websites, and AI Receptionists or Virtual Assistants that never get tired.
Simple Plans You Can Understand
No Long Tech Talk, Just Clear Steps
Built for Local Owners, Not Gig Agencies
Our Goals for Your Business
Show Up Higher on Google & Google Maps
Fix & Grow Your Google Business Profile
Get More Good Reviews & Manage Bad Ones
Set Up AI Receptionists to Answer Calls 24/7
Build Simple Websites that Bring in Leads
Use Easy Automations for Texts & Follow-Ups
Serving Palm Springs & the Entire Coachella Valley
What We Do for Local Businesses
We keep things simple. Our job is to help people in your city find you, trust you, and book with you. Here are the main ways we do that.
Local SEO in the Coachella Valley
We create clear SEO specific pages for all areas you serve and fine tune your site so Google understands who you help and where you work.
Google Business Profile Fixes & Maps
We set up, fix, and grow your Google Business Profile so more people tap “call” or “directions” when they see you on Google Maps.
Generate More Reviews, Less Stress
We set up simple review flows so your happy customers share kind words on Google, and we help you reply when things go wrong.
Smart Websites to Bring You Leads
We optimize existing websites or build new mobile-friendly sites that make it easy for people to call, book, or visit your location.
AI Receptionists That Never Miss a Call
We add AI receptionists that can answer questions, book visits, and text back missed calls so fewer leads slip away.
Easy Text & Email Automations
We use simple automation tools to send reminders, follow-ups, and missed-call texts so you stay in touch without extra work.
Our 3-Step Local SEO Process
We keep things simple. Our job is to help people in your city find you, trust you, and book with you. Here are the main ways we do that.
(1) Review Website & Rank
Assess Existing Google Status
Analyze Website Content Structure
Competition Analysis
(2) Review GBP Status & Configs
Analyze Your Google Business Profile
Enhance Category/Services Strategy
Maintain Consistency Across Platforms
(3) Review Customer Feedback
Increase Customer Reviews & Frequency
Provide Full Review Response Handling
Monitor & Maintain Brand Narrative
Common SEO Questions Businesses Ask Us:
Why are visitors not finding us online or locally?
Why are we not getting more customers?
How can we improve our Customer Reviews & Customer Loyalty?
Local SEO Goals & Needs
Dominate Your Local Market & Maximize Your Online Potential
Is your business showing up when customers search “near me”?
Search Engine Optimization (SEO) helps your website show up higher on Google and other search engines. The main goal of SEO is to help the right people find your website when they search for services or information you offer. Good SEO makes your website easy to find, easy to read, and easy to trust.
Our Local SEO Services are built to organize your brand and content, which puts your business on the map & appears exactly where your customers are searching — on Google Maps, local listings, and organic search results.
Our Local SEO Process includes:
Establish Current Google Status
Review Website Focus, Content & Structure
Compare Competitive Strategies
need a Free Local SEO Audit of your WEBSITE AND LOCAL COMPETITION?
Local SEO refines the process & Customer Experience enhances Google's goals to satisfy customer needs & requests.
We deliver end-to-end results that Gets Your Business Found, Excites Customers, and Gets You Loved online!
Google Business Profile Optimization
We Refine Your Profile & Enhance All Available Options
How often do you update your business profile?
Your Google Business Profile is one of the most powerful tools for local discovery and visibility — but only if it’s fully optimized. We refine every part of your Google Business Profile (GBP) most providers miss. Our goal is to boost your business visibility, generate reviews, and drive more qualified local traffic. From keyword-rich business descriptions and service categories to photo optimization and review management, we ensure your profile stands out and converts clicks into customers.
Our 3-Step Optimization Process includes:
Refine Your Google Business Profile
Define Category & Services Options
Maintain Consistency Across Platforms
Many businesses ignore critical options when managing their GBP. We optimize your Google Business Profile boosting local visibility, attract high-intent customers & turn searches into calls, visits, and 5-star customer reviews.
What's the current status of your google business profile?
Reputation Management & Retention
Your Online Reputation is the Heartbeat of Your Business.
93% of possible customers read your reviews first!
Our Reputation Management & Social Media solutions help you build trust, generate positive reviews, and respond quickly to customer feedback across Google, social media, and major review platforms. We monitor brand mentions, manage negative feedback with care, and highlight your best customer experiences to strengthen credibility and boost conversions.
Combined with smart AI automation and personalized marketing tools, you’ll retain more customers, increase repeat business, and create a loyal local following that keeps your brand top-of-mind in every search.
Our Reputation Management & Customer Review Process includes:
Requesting Customer Reviews
Responding to All Feedback
Highlight Best Customer Experiences
when was the last time you replied to a customer review?
AI Receptionists & Virtual Assistants Who Work 24/7 - On the Phone or Your Website
Many local businesses miss calls because staff are with customers, in the back, or off for the day. An AI receptionist can help catch those calls, answer simple questions, and book visits.
AI Receptionists or AI Virtual Assistants work on the phone or on your website so you never miss an opportunity to work with new customers or existing clients!
How AI Enhances Your Business
AI Employees are not meant to replace humans. AI Receptionists or Virtual Agents work with Your Business and with You. They can be scheduled to work full time, only if you miss a call, or only after hours. You control when and how they will work with your business or by filling gaps as needed.
Answer Common Questions
Your AI receptionist can share your hours, prices, address, and basic service info so people do not have to wait for a call back. Can transfer call to Staff if required. They work FOR YOU or they work WITH YOU!
Book & Change Appointments
We connect the AI with your calendar or booking system so it can help people schedule appointments, change appointments, or cancel appointments as needed without needing staff assistants.
Text Back Missed Calls
We add an AI receptionist that can answer questions, book visits, and text back missed calls. When you miss a call, the system can send a friendly text that says, “Sorry we missed you, how can we help?” This saves many lost leads.
Great Gift For
Spas, salons, massage studios, restaurants, home service pros, medical and dental offices, fitness studios, and any busy local team that hates hearing the voicemail beep.
AI-Powered Receptionists & Virtual Assistants
A winning strategy isn’t just about content—it’s about understanding your audience, enhancing their experience, and creating more sales!
Answers Phone Calls
Answers Calls
Replies to Common Questions
Able to Book Appointments
Transfer to Staff as Needed
Handles SMS, Emails & WebChat
Uses SMS, WebChat & Email
Assist Customer with Products or Services
Manage Appointments
Answer Common Questions
Speaks to Customers on Website
Speaks with Customers on Website
Customers Respond with Voice
Manages Appointments
Assists with Products or Services
Most Questions Asked About Using AI Receptionists:
Does an AI Receptionist replace our human staff?
Can an AI Receptionist be used only when we are busy?
Will an AI Receptionist handle after-hours calls or customers?
How does an AI Receptionist learn my business?
Local SEO & The Customer Journey
Create an Experience that is Easy-to-Use
A Winning Strategy Isn’t Just About SEO & Local Content Management!
It's about the overall Customer Journey & meeting Google's expectations.
SEO & Google are influenced by how your business :
Understands Your Audience
Provides a Great Experience
Delivers Results that Matter
The Experience Customers Want
Simplicity & Easy to Use Options
Finding Answers Quickly
Immediate Value
Provide a blended experience that gives them all 3!
Work With Us
What We Do
Customize Local SEO to Build Trust Authority & Create Great Customer Experiences with AI Receptionists & More
At DesertMedia Solutions, we put our 30+ years of hands-on expertise to work with Customer Experience and application integration, so our local businesses gain an edge!
Our custom AI-Powered Processes create automated tasks that keep your online presence active and alive, while our AI Virtual Assistants transform the Customer Experience engaging visitors, answering questions, booking appointments, and managing routine tasks—so you can focus on growing your business.
Together with SEO, we believe your website and operation should be more than just an online presence - it should encompass powerful business tools that attract leads, engage customers, automate processes that drive revenue effortlessly.
How Working with Us Feels
We keep the process clear and calm. No big tech talk. No scary contracts. Just simple steps, one at a time.
Learn About You & Your Business
We talk about your business, your goals, and where you are stuck. You can ask any question. We listen first.
Assess & Compare
We look at your site, review Google profile status, and customer reviews. Then we share a simple plan: what we will do and why.
Optimize for Growth
We build pages, fix profiles, add AI, and set up automations. Each month, we share clear results in plain language.
Why DesertMedia Solutions?
We are a local-focused team that likes to keep things light, honest, and easy to follow. We want you to feel calm and in control, not lost in tech buzzwords.
Local to Coachella Valley
We know Palm Springs and the Valley. We know the busy season, the slow season, and the local habits. We use that in your strategy.
Simple, Clear Language
We explain in plain words what we will do and what it means. You never have to feel silly asking questions.
Built to Grow with You
Start with Local SEO or a site. Add AI receptionists and automations later. We grow with you at your speed.
What Our Clients are Saying
Our platform has helped businesses scale, automate, and engage like never before.
But don’t just take our word for it—hear from our satisfied clients!
I’ve never had a website before and Chris took his time to show me different platform options and styles. Chris helped me put together the best website to showcase my artwork. Chris designed my site for a novice like me to beautifully show my work without a lot of backend work. I am so happy with my website and have already recommended him to my friends. I couldn’t be happier! I love my website!
Tommy A
Artist
Chris did a fabulous job on my website. He was great to work with and gave me very creative ideas and suggestions.
The website presents my fashion and costume designs that showcase my designer skills and talents.
The final product was better than I envisioned.
Tony I
Fashion Designer
Mid-Century Modern architecture attracts many people to Palm Springs, CA. We are reliant upon having a website that showcases the many Wexler-built homes in our Premier Mid Century Modern hidden gem!
Our annual Modernism Tours regularly bring over 400 visitors and is easily found through our website. The website is easy to manage and maintain, which is great!
Richard M
Org Board Chair
Start Your Local SEO Domination
Create Trust Authority & Get Found Easily
Locally dominate and get noticed!
Our competitive services include local SEO, Google Business Profile Optimization, Reputation Mgmt & Customer Reviews, and Enhanced Customer Experience using the latest AI efficiencies to increase productivity.
We define your solution based on your business specific needs. Each service is combined with the most appropriate needs for business goals and status.
We also offer smart website development, and AI-Driven Virtual Receptionists and Virtual Assistants designed to create great customer experiences that increase customer trust to use your products & services.
Our simple goal is to achieve the following:
Improve Local Presence & Visibility
Build Trust with Audiences that Matter Most
Help Local Businesses Achieve Measureable Growth
Ready to Own Local Rank, Get More Calls & Bookings?
Tell us a bit about your business and what you want to improve. We’ll look at your local presence and send back a simple plan in plain language. No pressure, no hard sell.
Our Service Area Coverage
Local SEO for the Coachella Valley
We live and work in the Coachella Valley. We know the cities, the events, and the season. We use this local knowledge to help your business show up in the right places.
